SUMMARY
Manages overall daily operations of a service center in accordance with Allied Lube & Jiffy Lube Policy and Procedures, to ensure optimum performance, inventory, cash, and labor control, and to maximize profitability. Also, to ensure the image of service center and its employees is maintained, while exceeding our customer’s expectations and protecting company assets.
DUTIES AND RESPONSIBILITIES INCLUDE:
The Store Manager will recruit, hire, train and supervise quality employees to exceed our customer’s expectations and develop employees, to aid them in seeking additional opportunities, within Allied Lube. (See the job descriptions for each store position for more specific details.) In addition, the Store Manager will perform these same duties.
General functions that include but are not limited to: Complete all required computer-based training and other on the job training including Store Manager training, enforce attendance, safety, uniform, and various additional company policies, attend and/or conduct store safety and
policy meetings.
Curbside Marketing duties that include but are not limited to: Hold advertising signs, pass out flyers and/or engage in any other form of curbside marketing outside of the store location, to safely and enthusiastically attract additional guests.
Store Manager -Duties that include but are not limited to:
Customer Service:
Manage Customer Flow:
Site Operations Requirements:
Inventory Management:
Employee Development:
HSSE:
Operational Effectiveness:
Store Administration:
MANAGEMENT / SUPERVISORY RESPONSIBILITIES
This position requires only those individual(s) who are determined, goal oriented and results driven, with clear expectations, that delegates effectively, maintains an open door policy and can communicate effectively with all team members; This individual must also follow up on all issues (in a timely manner) conduct monthly staff meetings, hold subordinates accountable, address unacceptable performance and discipline appropriately.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid driver’s license
PHYSICAL DEMANDS
This is not an all-inclusive list but is intended to give an overview of the requirements of the position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law.
Jiffy Lube® is a leading provider of automotive preventive maintenance. With a national footprint of more than 2,000 franchisee owned service centers across the country, Jiffy Lube offers a range of services from oil changes and tire rotations, to everything in between.
Jiffy Lube technicians are not just highly trained in preventive maintenance, they are also highly trained in customer service. So if you have any questions about vehicle maintenance or the services performed at any Jiffy Lube service center, your technician will help you find the resources and information you need, whether it’s in-store, online or by accessing your vehicle manufacturer’s recommendations. It’s just another way Jiffy Lube strives each and every day to help you Leave Worry Behind® .
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