Job Description

Job Description and Duties

Under the general direction of the Chief, Early Engagement and Eligibility Bureau, Staff Services Manager (SSM) III , and under the specific direction of the Section Chief, Staff Services Manager (SSM) II, the Staff Services Manager (SSM) I is responsible for supervising and directing the activities of a group of analysts responsible for policy development, analysis, interpretation and guidance of the CalWORKs Program’s eligibility requirements. The Bureau is also responsible for the coordination and completion of contract negotiations.

Supervise the development of program regulations, the preparation and dissemination of information on existing and new CalWORKs program law, regulations and policies by communicating the information to counties verbally and in writing by various mechanisms, such as All County Letters and All County Information Notices. Provide timely and accurate program consultation services pertaining to CalWORKs requirements to various entities in and outside the Department. Supervise the development of program forms and notices of actions.

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Working Conditions

This work location is very convenient! The CDSS is located two blocks from the light rail and public transportation: within walking distance to the State Capitol, parks, restaurants, farmer’s markets and the Golden 1 Arena. Our building has easy access to I-5, Highway 50, and Highway 80. 

This position is eligible for hybrid work in accordance with the Governor’s and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. 

Please note: Regular commute is not compensable. 

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos , student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission. 

A Statement of Qualifications (SOQ) must be submitted with the state application. The SOQ should not exceed two pages, in 12-point font, and address the questions below.

The Statement of Qualifications (SOQ) are read and serves as a documentation of your ability to present information clearly and concisely in writing.

1) Please describe how your experience, education, and training qualifies you to perform the duties of the position.

2) Please speak to your understanding the California Department of Social Services' role in serving vulnerable Californians

3) Describe your experience collaborating with and presenting information to diverse stakeholders. 

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire. 

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment. 

Benefits

There are many benefits to joining our team!  The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Benefit information can be found on the website and the website.

Personal Leave Program (PLP) 2025

Salaries do not reflect reductions from the Personal Leave Program, please see the applicable for additional information on the length and percentage of reductions. 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - (SOQ) IS REQUIRED. Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission. 

Job Tags

Permanent employment, Full time, Contract work, Temporary work, Work at office, Remote work,

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