Job Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is actively seeking a highly talented Traffic Management Center (TMC) professional for an exciting opportunity as part of AECOM’s transportation or Intelligent Transportation System (ITS) practice in Tampa, Florida. The position will work with our local leadership team and primarily work at one or more client facilities in the Tampa, Florida area. The candidate will concentrate efforts towards service areas of business operations, maintenance and application of transportation/ ITS concepts to those services and systems as needed. The candidate will need to be professional, self-motivated, resourceful and able to successfully execute a wide-range of tasks in a fast-paced environment with ever changing priorities. The appropriately qualified candidate will need to demonstrate an understanding of leadership capabilities within a real-time operations environment. A flexible schedule is needed for events and project coordination. This position is contingent based upon contract award.

Responsibilities:

• As directed, communicates with client managers, operations/project managers and department leads to provide status updates, ascertain operational needs and provide solutions to issues.
• Administration and direct management of the staff and coordination with the project manager to assure staff is in compliance with the project requirements. Supports the development and maintenance of Standard Operating Procedures (SOP).
• Assist in the research and development of presentations, technical memos and studies.
• Attend internal and external meetings to represent the client, AECOM or operation. 
• Actively reviews maintenance and operational activities for accuracy and appropriateness, providing guidance and feedback to staff as needed.
• Mentors current staff and new hires on procedures and policies.
• Assist in the development and facilitation of designated initial and recurrent training topics associated with operations.
• Oversee the development, revision and execution of the project safe work plan in conjunction with AECOM SH&E staff.
• Assists with monitoring contract expenditures and ensures the established budget is not exceeded.
• Contributes to accurate and timely after-action scenarios involving AECOM regional operations, when and where needed.
• Assists with special event planning and setup.
• Contribute to accurate and timely after-action reports for incidents and events.
• Effectively supports the recruitment, selection and on-boarding process for project staff.
• Advise and assist with outreach efforts on behalf of the client within the community and stakeholder networks.
• Work on special assignments, tasks, reports and presentations.
• Perform other duties as needed by the organization or client.

Qualifications

Minimum Requirements:

• BS/BS degree and ten years of related experience or demonstrated equivalency of experience and/or education, including 2 years of leadership

Preferred: Requirements:

• Computer proficiency: Windows environment and Microsoft Office (Word, Excel, Power Point, Outlook, Access).
• Experience coordinating real-time activities and priorities in a calm and effective manner under pressure and in a variety of work conditions for self and support staff.
• Proficiency in producing technical reports, documents, client communication, and technical memoranda.
• Project coordination experience.
• Experience in maintaining a calm work environment during critical events
• Transportation Operations Center experience
• Experience with data manipulation, management and processing
• Project management experience
• Experience with intelligent transportation system devices and communications
• Experience with asset management Microsoft Project / Microsoft SharePoint
• Excellent leadership and interpersonal skills along with an understanding of key management 
• Experience and proficiency in communication skills including organizing correspondence, convey urgency and document decisions provided to project management and the client.
• Must have the ability to work flexible hours including: nights, holidays, weekends, planned/unplanned events.

Additional Information

• Relocation is an option for this position 
• Visa support is not an option for this position

About AECOM  

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options ,  well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work  

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

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