At Advanced Professional Security (APS) , we pride ourselves on providing top-tier security services with professionalism, reliability, and integrity. Our team is growing, and we're seeking a dedicated and experienced Scheduler/Dispatcher to join our fast-paced operations department. If you're detail-oriented, calm under pressure, and thrive in a coordination-heavy environment, we want to hear from you.
The Scheduler/Dispatcher is responsible for ensuring all security posts are staffed with properly trained personnel, managing day-to-day scheduling needs, dispatching guards in real time, and responding to last-minute coverage issues. This role is critical in maintaining client satisfaction and operational efficiency.
Develop and maintain weekly/monthly guard schedules for multiple client sites.
Dispatch security personnel to assigned locations promptly and accurately.
Monitor attendance, call-outs, and shift confirmations.
Respond to staffing emergencies and adjust schedules in real time.
Maintain clear communication with guards, supervisors, and clients.
Ensure coverage complies with labor laws, licensing requirements, and company policies.
Maintain up-to-date records of guard availability, time-off requests, and incidents.
Collaborate with recruitment and HR for onboarding and scheduling new hires.
Use scheduling and dispatch software effectively (e.g., TrackTik, WhenIWork, or similar).
2+ years of experience in scheduling, dispatching, or coordinating staff (security industry preferred).
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
Proficient in scheduling software and Microsoft Office Suite.
Ability to remain calm under pressure and manage multiple priorities.
Willingness to work occasional evenings, weekends, or holidays if required.
At Advanced Professional Security, we believe our people are our most valuable asset. We offer a supportive and professional environment where your skills are recognized and rewarded.
Full Medical, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Paid Time Off (PTO) and Paid Holidays
Career Growth and Advancement Opportunities
Ongoing Training and Professional Development
Supportive Management and Team Culture
Dependability and commitment to excellence
Strong problem-solving and critical thinking
High level of integrity and professionalism
Flexibility and adaptability in dynamic situations
Strong team player with a proactive mindset
...career and grow? Do you have experience in computer-savvy data entry, able to update and maintain accurate records? If you answered... ...for calibration and tagging at the receipt point. Entry-level professional with broad theoretical job knowledge. Works under...
...We are seeking a motivated and detail-oriented Public Relations Assistant to join our dynamic team. In... ...collaboratively within a team Proficient in Microsoft Office Suite and basic design software Additional Information ~ Benefits: ~ Competitive Salary~...
...and measurable impact on the lives of Hoosiers across Indiana.... ...Overview : Tree Seedling Nursery Manager - Incumbent reports to the... ...operations of a mid-sized DNR property or of multiple DNR properties.... ...visitors, school groups and off-site locations on natural and...
...Job Title: Locum Tenens Physical Medicine and Rehab Physician Location: Texas Position Overview: Our team is seeking a Physical Medicine and Rehabilitation Physician to join our Medical Center in Texas on an ongoing Locum Tenens basis beginning as soon as credentialing...
...Owner Operators Appliance Delivery & Installation (Independent Contractor) RAS Logistics RAS Logistics is expanding under new... ...volume and market needs Opportunities to scale with additional trucks and teams Supportive operations and onboarding teams...