M365 Subject Matter Expert Job at General Dynamics Information Technology, Remote

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  • General Dynamics Information Technology
  • Remote

Job Description

Public Trust: NACI (T1)
Requisition Type: Regular
Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

We are embarking on a transformative journey with Microsoft 365 (M365) and Azure, and we are seeking a talented M365 Engineer to lead our efforts in adopting new features, assisting with rollout plans, and supporting the migration of on-premises services to the cloud environment keeping the end user’s experience your priority. 

How a M365 SME will make an impact: 

  • Stay abreast of all new features, capabilities, and updates within Microsoft 365 (M365) and Azure platforms. 

  • Assist in developing and executing rollout plans for new M365 features and services, ensuring smooth adoption across the organization. 

  • Collaborate with IT teams and stakeholders to assess current on-premises services and develop migration strategies to M365 and Azure. 

  • Lead the implementation and configuration of M365 and Azure cloud services, adhering to best practices and security standards. 

  • Provide technical expertise and support for troubleshooting and resolving issues related to M365 and Azure cloud environments. 

  • Monitor performance, availability, and reliability of M365 and Azure services, implementing proactive measures for continual service improvement. 

  • Ensure compliance with data security and governance policies in M365 and Azure environments. 

  • Collaborate with vendors and external partners to resolve complex technical issues and enhance service delivery. 

  • Stay current with industry trends and emerging technologies related to cloud computing and M365, recommending enhancements or optimizations. 

Responsibilities include: 

  • As an M365 System Engineer, you will be responsible for designing, documenting, implementing, and maintaining M365 architecture and Azure platforms 

  • Provides expertise in high availability, contingency planning, and automated provisioning. 

  • Collaborates with enterprise architecture team and other stakeholders to determine enterprise tools, technologies, and processes. 

  • Responsible for delivering an end-to-end M365 architecture solution across domains. 

  • Provide support as technical expert to assist with identifying and developing new customer opportunities. As such, answer questions, consult, and/or develop presentations for potential customers.  

  • Analyze customer requirements and business demands to assess design/technology alternatives and propose solutions. 

  • Present and/or facilitate technical discussions with technical SMEs as well as customers and other stakeholders.  

  • Knowledge with all areas of Microsoft 365 from a user and administrator within Exchange Online, SharePoint online, Power Platform, Teams, and other M365 applications. 

  • Development/implementation of resilient, AI and Automation technology to reduce manual workload. 

  • Creation of comprehensive SOPs, Deployment, and Test plans. Plans to include flow charts and diagrams.  

Required Certifications: 

  • Microsoft 365 Certified: Fundamentals 

Highly Desired Certifications (1 or more): 

  • Microsoft 365 Certified: Endpoint Administrator Associate 

  • Microsoft 365 Certified: Teams Administrator Associate 

  • Microsoft Certified: Identity and Access Administrator Associate 

  • Microsoft Certified: Information Protection and Compliance Administrator Associate 

WHAT YOU’LL NEED TO SUCCEED: 

  • Education: Bachelor of Arts/Bachelor of Science 

  • Knowledgeable within all administrative areas of M365 to include Exchange Online, SharePoint Online, Power Platform, and Teams 

  • Required Experience: 7+ years of related experience 

  • Strong knowledge with conditional access policies and collaboration 

  • Data Loss Prevention Policies and Sensitive Information Types 

  • Data Lifecycle and Records Management (Retention Labels, Retention Policies) 

  • eDiscovery and Compliance Boundaries 

  • Information Protection Sensitivity Labels 

  • Location: Remote 

Work Requirements

Years of Experience

7 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Microsoft 365 Certified: Fundamentals (MS-900) | Microsoft - Microsoft

Travel Required

None

Job Tags

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