Hotel Front Desk Receptionist Job at The Retreat on Charleston Peak, Montana

SW9OUno1bkxWcUs3dmNER0ZYU3ZaanF6R1E9PQ==
  • The Retreat on Charleston Peak
  • Montana

Job Description

Join us at The Retreat on Charleston Peak, where our passion for creating lasting memories drives everything we do. As a Hotel Front Desk Receptionist, you'll be the welcoming face of our serene lodge, ensuring each guest feels valued and cared for from their first hello to their final farewell. You'll manage guest accounts with precision, answer inquiries with warmth, and handle any issues with a calm, solution-focused approach. We value integrity, accountability, and collaboration, and we're committed to your growth in our supportive work environment. If you're enthusiastic about hospitality and love interacting with people, we invite you to become part of our team. Let's create exceptional experiences together. Responsibilities:

  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Handle customer complaints as necessary
Qualifications:
  • Working knowledge of Microsoft Office and reservation management systems
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • High school graduate, GED recipient, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Has experience answering telephone calls and troubleshooting stressful situations
About Company: Nestled at 6,700 feet in Kyle Canyon, The Retreat on Charleston Peak offers a serene escape just 45 minutes from the Las Vegas Strip. Surrounded by the Spring Mountains National Forest, our rustic lodge provides a tranquil haven from city life. Guests can savor gourmet meals at the Canyon Restaurant, enjoy a cool drink amidst mountain vistas, relax in the bar room with a pool table, TVs, and other games, or explore nearby hiking trails. With three incredible event spaces, The Retreat is the perfect destination for weddings, celebrations, and special gatherings. Our Values embody: Integrity: We are honest, genuine, and transparent in our interactions.Concern for Others: We care for each other and our guests.Collaboration: We value diversity and the “come as you are” spirit and personality.Accountability: We make mistakes, learn from them, and strive for continuous improvement.Hospitality Soul: We have fun creating lifelong memories for each other and for our guests.

Job Tags

Work at office,

Similar Jobs

DH Griffin Traveling Team

CDL Class A Truck Driver - Demolition Dump Trailer Job at DH Griffin Traveling Team

 ...CDL Class A/Demolition Dump Trailer - Truck Driver DHGT - Houston, TX - Full Time D.H. Griffin of Texas., is one of the leading demolition specialists in the country. Our Houston, TX Division is accepting applications for a skilled Demolition Dump Trailer Truck... 

Swift7 Consultants

Public Relations Specialist Job at Swift7 Consultants

 ...Job Description We are seeking a talented and motivated Public Relations Specialist to join our team. In this role, you will...  ...Proficient in using PR tools and software. Additional Information Competitive salary: $60,000 $64,000 per year.... 

Chevron

Flight Attendant Job at Chevron

Chevron is accepting online applications for the position Flight Attendant through February 27th, 2026 at 11:59 p.m. (CST) Responsibilities...  ...is a plus. Minimum 5 years of corporate flight attendant experience, worldwide and challenging destinations preferred.... 

Love Your Life Marketing Inc.

Leadership Development Educator - Remote | Flexible | Wellness & Purpose Focused Job at Love Your Life Marketing Inc.

 ...About Us Were part of a global movement in wellness and personal growthoffering powerful digital programs and live virtual events...  ...people transform their lives (just like they did for us). All training is provided, and theres no cap on your income. Whether you... 

Marriott Phoenix Resort Tempe at the Buttes

AM Restaurant Host / Barista Job at Marriott Phoenix Resort Tempe at the Buttes

 ...drink orders according to specifications. Package and deliver food orders. NON-ESSENTIAL FUNCTIONS: Maintain an inventory...  ...dining outlets include the award-winning Top of The Rock restaurant, celebrated for its excellence with multiple diners choice awards...