Hotel Front Desk Receptionist job at Comfort Inn Richfield Richfield, UT, US

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities:

Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
Communicate with housekeeping to make sure guest rooms are ready
Field customer complaints when necessary

Qualifications:

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Working knowledge of Microsoft Office and reservation management systems
High school graduate, GED recipient, or equivalent
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Well-versed in taking telephone calls and handling stressful situations
Able to work weekends

About Company: Structure Hospitality, based in Utah, is a hotel management company that values people and culture above all. We focus on driving performance, building strong teams, and delivering outstanding guest experiences. Our hands-on approach ensures that every property we manage excels through strategic guidance, operational expertise, and a commitment to ongoing improvement. At Structure Hospitality, we know that prioritizing people paves the way for long-term success for both our hotels and clients.

Job Tags

Work at office, Weekend work,

Similar Jobs

VIA

Criminal Intelligence Analyst Job at VIA

...industry-leading data protection with the power of artificial intelligence to produce breakthrough solutions for the U.S.... ...customers toughest missions while realizing our own. As a Criminal Intelligence Analyst, you will operate as a dedicated resource embedded in...

Rehmann

IT Business Partner Job at Rehmann

Shrader Tire and Oil is seeking an experienced IT Business Partner to manage and oversee all aspects of our computer and information systems. The IT Business Partner plays a key role in ensuring the reliability, security, and efficiency of our technology infrastructure...

SIU Consultant Group

Data Entry Assistant Job at SIU Consultant Group

...involves entering and updating information in our systems while working from home. The tasks are straightforward and suitable for beginners or... ...Responsibilities Enter data into spreadsheets or online systems Update and correct existing records Check data...

The Mountaineers

Adventure Camp Field Instructor Job at The Mountaineers

...mountaineers.org . Position Overview The Adventure Camp Field Instructor provides positive, valuable, and safe experiences for... ...national criminal background and sex offender check Ability to drive a 15-passenger van and maintain a clean driving record Desired...

Leidos

Red Hat Engineer Job at Leidos

...organization that encourage & support career growth on an enterprise-wide scale? Your greatest work is ahead! We are in search of a Senior Red Hat Engineer to join our National Oceanic and Atmospheric Administration ( NOAA) Cyber Security Center (NCSC) Security Engineering &...