Job Description

Check Fraud Investigator is responsible for conducting internal and external investigations in connection with check fraud against the Bank, its subsidiaries, and its customers. 

Responsibilities

· Open and manage cases for all fraud and suspicious activity reported by bank employees, customers or others in the case management system. 

· Prepare Suspicious Activity Referrals in compliance with applicable regulations.

· Collaborate with other investigators to assist with the successful completion of various fraud related tasks.

· Review surveillance systems and extracts photos for use by bank and/or law enforcement personnel.

· Maintain proficiency with numerous Bank records and systems.

· Use records of outside agencies to facilitate investigations including credit bureau records, police and court records.

· Review internal reports and documentation to detect suspicious activity or transactions.

· Conduct interviews of employees and other witnesses.

· Counsel employees and customers in connection with fraud, identity theft, and related security matters.

· Conduct fraud-related training.

· Interact with collection agencies and attorneys. 

· Act as a liaison between the bank and all branches of law enforcement, bank peer groups and community organizations.

· Prepare Security Alerts and Advisories.

· Comply with all regulations pertaining to BSA, USA PATRIOT ACT, and OFAC. Complete annual BSA training. 

· Report suspicions of criminal activity, or any attempt to avoid BSA reporting requirements on the part of customers or employees, to the AML/BSA Compliance Department. 

· Perform other job-related duties as assigned by management.

Knowledge, Skills, And Abilities:

· Excellent verbal and written communication skills.

· Strong PC skills including MS Word and MS Excel

· Ability to prioritize and organize assignments.

· Ability to handle multiple assignments simultaneously.

Education and Experience: 

· Bachelor's Degree in a business-related field such as Finance, Accounting, Business Administration Criminal Justice or Fraud

· Minimum of 2 years related experience with bank security or financial crimes investigations

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