Job Description
Are you a compassionate and detail-oriented individual with a passion for helping others navigate their healthcare journey? Do you thrive in a fast-paced environment and enjoy interacting with patients and healthcare professionals? If so, this is your chance to shine!
We're looking for a talented Bilingual Certified Medical Assistant to join our team—remotely! You'll play a vital role in supporting patients with their prescription refill needs, ensuring they receive timely and accurate care. This is a full-time, work-from-home position where you can truly make a difference in people's lives.
What You'll Do:
Prescription Support: Receive and respond to prescription refill requests via phone, email, fax, and other communication channels.
Verification: Verify the accuracy and validity of refill requests, ensuring compliance with all guidelines.
Processing: Prepare and dispense prescription refills efficiently and accurately, following established protocols.
Customer Service: Provide exceptional customer service to internal and external stakeholders, offering clear and helpful information.
Data Analysis: Track and analyze key performance indicators related to refill processing, sharing findings and identifying trends.
Schedule Adherence: Maintain productivity and efficiency by adhering to assigned schedules and quality metrics.
Administrative Support: Assist clinical staff and managers with special projects and reports related to medication refill programs.
Collaboration: Work with interdisciplinary teams to optimize workflows and improve patient care.
Thrive While Working From Home:
Safety First: Create a dedicated and safe workspace.
Security Matters: Maintain patient privacy and protect sensitive information.
Ongoing Support: We provide coaching and performance feedback.
Focus on Quality: Your work is valued and makes a difference.
Success Strategies: Prepare mentally for work, utilize available resources, and take breaks to recharge.
What You'll Bring:
Education: High School Diploma or GED.
Experience: 1+ years of experience in a retail pharmacy.
Medicare Knowledge: Extensive knowledge of Medicare Part D rules, particularly pharmacy record review, claims, billing, and reimbursement.
HIPAA Knowledge: Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements.
Medicare Knowledge: Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies.
Language Skills: Proficient bilingual skills (Spanish and English - read, write, and speak).
Technical Skills: Basic PC and keyboarding skills. Ability to handle multi-line phone systems preferred. Working knowledge of Microsoft Office, internet, and email.
Certifications: Certified Pharmacy Technician (CPhT) certification required. Nationally recognized Medical Assistant certification required.
What We Offer:
Competitive Pay: $17.50 per hour.
Comprehensive Benefits: Health, dental, and vision insurance, 401(k) with matching, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
Ready to Make a Difference from Home?
If you're a compassionate and skilled bilingual professional looking for a rewarding remote career, we encourage you to apply!
Apply Today!
[Link to Application]
We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender 1 identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We do not accept resumes from external staffing agencies or recruiters for this position. Please submit your application directly through our career portal.
Employment Type: Full-Time
Salary: $ 20.00 Per Hour
Job Tags
Hourly pay, Full time, Work at office, Remote work, Flexible hours,