Job Description

Job Title: Care ManagerCompany: Care Healthcare of WashingtonLocation: Federal Way, WAEmployment Type: Full-TimeCompensation: $24.00 per hour About UsCare Healthcare of Washington is an in-home care agency dedicated to delivering compassionate, client-focused services to individuals across King and Pierce Counties. We foster a supportive and professional work environment that values integrity, teamwork, and operational excellence. Position Overview: Care ManagerOur Federal Way location is currently hiring a Care Manager to support day-to-day care coordination and ensure quality service delivery for our clients and caregivers. This role is essential to maintaining the smooth operation of services, timely communication, and regulatory compliance. As a key member of our administrative team, the Care Manager will coordinate caregiver schedules, monitor care plans and service authorizations, assist with on-boarding, and serve as the main point of contact for client and caregiver support. Key Responsibilities Care Coordination & Scheduling * Create and manage caregiver schedules based on client needs and authorized service hours * Track service logs and make schedule adjustments to ensure continuous coverage * Ensure accurate tracking of billed hours and compliance with state guidelines Client & Caregiver Communication * Serve as the primary liaison for clients, families, and caregivers * Address scheduling concerns and service issues with professionalism and urgency * Promote a client-centered and solutions-focused approach in all interactions Documentation & Compliance * Assist with new client intakes, assessments, and care plan updates * Maintain accurate and up-to-date care documentation and service records * Monitor service authorizations and ensure timely renewals to remain in compliance Administrative Support & Team Collaboration * Coordinate with the hiring team to support caregiver on-boarding and readiness * Communicate caregiver availability and schedule changes with the care team * Participate in team meetings and contribute to operational planning and improvements Qualifications * High school diploma or equivalent required; Associate’s or Bachelor's degree preferred * At least 1 year of experience in care coordination, scheduling, or healthcare administration * Strong proficiency in Google Workspace, Microsoft Office (Outlook, Word, Excel) and comfortable with digital systems * Excellent communication, organization, and problem-solving skills * Ability to manage multiple priorities in a fast-paced environment * Professional, empathetic, and detail-oriented approach to client service Preferred Skills * Experience in home care, healthcare, or human services settings * Familiarity with scheduling systems. * Bilingual abilities are a plus Benefits * Medical, Vision, and Dental insurance * 401(k) retirement plan * Supportive and mission-driven team environment * Ongoing training and professional development opportunities * Opportunity to make a meaningful impact in the lives of clients and caregivers Apply TodayJoin a team that’s committed to care that is centered on well-being.Submit your application now to be part of a growing, values-driven agency at Care Healthcare of Washington.

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