Airline Customer Service Agent - German/English Speakers - LAX Job at Pacific Aviation, Los Angeles, CA

SW9OUXhwckVVYXU5dHNuS0YzeXRaRFM2RlE9PQ==
  • Pacific Aviation
  • Los Angeles, CA

Job Description

Ready to Launch Your Career in Aviation?

Do you thrive in dynamic, fast-paced environments? Are you fluent in English and German (both conversational and written)? If you're passionate about delivering exceptional service and helping travelers navigate their journeys, we'd love to welcome you to the Pacific Aviation family!

Who We Are

At Pacific Aviation and Superior Aircraft Services (SAS), we've been providing exceptional ground-handling support for some of the world's leading airlines for over 30 years. Operating across major West Coast airports and expanding to the East Coast, our mission is to create seamless and memorable travel experiences. We're proud of our diverse and talented team, united by respect trust, and a commitment to growth.

What You'll Do

As a part-time Customer Service Agent, you'll play a vital role in ensuring a smooth and enjoyable experience for airline passengers at Los Angeles International Airport (LAX). From check-in to boarding, you'll be at the forefront of creating memorable travel moments.

Key Responsibilities:

  • Check-In Counters: Assist passengers by verifying IDs, printing boarding passes, tagging luggage, and providing a warm welcome.
  • Departure and Arrival Gates: share flight updates, scan boarding passes, ensure all required documentation is in order and assist with the boarding and deplaning process for both domestic and international travelers.
  • Customer Assistance: Provide clear directions, answer passenger inquiries, and resolve challenges with professionalism and a smile.
  • Team Collaboration: Work closely with your teammates to ensure smooth operations and exceptional service at every stage.

Note: This position involves standing and walking for the majority of your shift.

What We're Looking For

We're seeking enthusiastic and adaptable individuals who bring their unique personalities to the team while embodying the following qualities:

  • Teamwork: You excel in a collaborative environment and understand the importance of working together.
  • Growth Mindset: You embrace challenges as opportunities to learn and improve.
  • Professionalism: You present yourself with confidence and courtesy at all times.
  • Attention to Detail: You ensure tasks are completed accurately and efficiently.
  • Decision-Making Skills: You're resourceful and capable of solving problems on the go.

Work Schedule

This is a part-time position with shifts typically lasting 4 to 5 hours and scheduled within the following timeframes:

  • Shift is 2:00PM to 6:00PM
  • You must be available to work a minimum of four (4) days per week, including weekends and holidays.

Requirements

  • Language Proficiency: Fluent in English and German (conversational and written).
  • Flexibility to work a minimum of four (4) days per week, including weekends and holidays.
  • Availability to attend five (5) days of onboarding and computer training.
  • Computer literacy and a willingness to learn new systems.
  • Legal authorization to work in the United States without sponsorship.
  • A "whatever it takes" attitude with a passion for customer service.

Benefits

We're committed to supporting our team members with competitive benefits and growth opportunities:

  • Hourly Pay: $22.50 per hour
  • Comprehensive Benefits: Medical, dental, and vision coverage
  • Retirement Savings: 401(k) plan
  • Paid Time Off: Vacation and sick leave
  • Paid Training: Start your career with confidence

Additional Perks: Uniform, parking discount, cell phone plan reimbursement, and referral bonuses

Job Tags

Hourly pay, Shift work,

Similar Jobs

Engie

Power Grid Model, Anlys, SrAdv_TRPG1K Job at Engie

 ...What You Can Expect As a Power Grid Modeling and Forecasting Advisor, you will report to Congestion Trading Director and will lead and...  ...benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance... 

ONEOK

Environmental Professional III- Air Compliance Job at ONEOK

 ...Essential Functions And Responsibilities Provide mentoring to entry level employees on compliance system management, assisting with...  ...company in the evaluation and implementation of minor emerging regulatory issues through committees of state based Industry... 

Prada

Stock Associate Job at Prada

Prada Group seeks a Stock Associate in Dallas to manage merchandise flow and support sales efforts. The role involves handling goods receipt, ensuring product safety, and maintaining warehouse organization. Ideal candidates will have prior experience in luxury retail, a... 

Dunkin'

Assistant Restaurant Manager Job at Dunkin'

 ...standards Guest Services - ensures guest satisfaction, and service speed Create and maintain a guest first culture in the restaurant Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply... 

Peak Landscape, Inc.

10 Wheel Dump Truck Driver - CDL A Job at Peak Landscape, Inc.

 ...years in a row!! We have an up to date / well maintained fleet of trucks, trailers, equipment, power & hand tools. Our yard is perfectly...  ...+ equipment and transporting with the use of a 10 wheel dump truck & 40' trailer. ~ Loading materials with a loader, back hoe...